Section 1
Introduction
These Terms & Conditions govern the provision of student employment support services by A M R Pathways Limited ("Company") to individuals seeking suitable employment opportunities in London.
The Company provides support intended to help students identify suitable employment opportunities, prepare for applications and interviews, and progress toward employment while studying.
By enrolling with the Company and paying the applicable Enrollment Fee, the Client confirms that they have read, understood, and agreed to these Terms & Conditions.
Section 2
Definitions
"Company" means A M R Pathways Limited.
"Client" means the individual who enrolls with the Company for student employment support services.
"Enrollment Fee" means the initial fee of £100 paid by the Client upfront to commence the Company's Services.
"Remaining Fee" means the balance of £400 payable by the Client under the Installment Plan described in Section 9.
"Installment Plan" means the plan under which the Remaining Fee is paid in eight (8) equal monthly installments of £50.
"Support Period" means the period of up to eight (8) months during which the Company provides the Services in accordance with these Terms.
"Interview or Trial" means an interview, trial shift, work trial, assessment, or similar employer-led recruitment stage.
"Employment" means employment or paid work obtained by the Client following assistance, introduction, application support, Interview, Trial, or other related Services provided by the Company.
"Services" means the student employment support services described in these Terms, which may include employment guidance, CV and application support, opportunity matching, employer introductions, interview preparation, interview or trial coordination, and post-employment support.
Section 3
Scope of Services
The Company provides student employment support services in London. Depending on the Client's circumstances and available opportunities, the Services may include:
- Guidance on suitable employment opportunities.
- Review and preparation of CVs and employment applications.
- Identification and matching of suitable employment opportunities.
- Introductions to prospective employers where appropriate.
- Interview and practical assessment preparation.
- Assistance coordinating interviews and trial opportunities.
- General guidance during the transition into employment.
Employment opportunities may include part-time or full-time work where permitted by the Client's university requirements, visa and right-to-work conditions, study commitments, eligibility, availability, applicable law, and employer requirements.
The precise Services provided may vary depending on the Client's circumstances and the opportunities available.
The Company will provide the Services for a Support Period of up to eight (8) months. If the Client wishes to continue receiving support, the Client continues to pay the monthly installments in accordance with Section 9, and the Company will continue to provide the Services for as long as the installments are being paid, until the end of the Support Period.
The Support Period is a commitment to provide support only. It is not a guarantee of Employment (see Section 13).
Section 4
No Separate Interview or Trial Fee
The Company does not charge a separate Interview Fee or Trial Fee solely for arranging or coordinating an Interview or Trial opportunity as part of the Services.
The Enrollment Fee and any applicable installment payments remain subject to these Terms & Conditions and the agreed payment arrangement.
Section 5
Commencement of Services
Services commence once the Company has successfully received the applicable Enrollment Fee and the Client has provided the information and documentation reasonably required to begin providing the Services.
The Company may request additional information or documents where reasonably necessary to provide the Services.
Section 6
Enrollment Fee
The Enrollment Fee is £100 and must be paid upfront, before the Company commences the Services.
The Enrollment Fee relates to the provision of the Company's student employment support Services.
The Enrollment Fee is refundable only in the limited circumstances described in Section 15. Where an Interview or Trial has been provided or arranged for the Client within the fourteen-day period described in Section 7, the Enrollment Fee is non-refundable, subject to any statutory rights that cannot lawfully be excluded.
Section 7
Fourteen-Day Interview or Trial Condition
Following successful receipt of the Enrollment Fee, the Company will use reasonable efforts to provide or arrange an Interview or Trial opportunity for the Client within fourteen (14) calendar days.
The Company will consider suitable employment opportunities, employer availability, the Client's profile, and information provided by the Client when carrying out this process.
The fourteen-day condition relates to an Interview or Trial opportunity only. It does not constitute a guarantee that the Client will receive an employment offer or obtain Employment.
Where the applicable requirements for a refund are satisfied, the Client may request a refund in accordance with Sections 15 and 16 of these Terms.
Section 8
Circumstances Affecting the 14-Day Period
The fourteen-day period may be affected by circumstances outside the Company's reasonable control, including employer availability, changes to vacancies, employer recruitment decisions, public holidays, technical or communication difficulties, Client availability, inaccurate information, missing documents, or delays caused by the Client.
The Company will use reasonable efforts to keep the Client informed where circumstances materially affect the process.
Section 9
Installment Payment Plan
The Remaining Fee of £400 is payable in eight (8) equal monthly installments of £50. Together with the £100 Enrollment Fee, the total fee is £500.
The Remaining Fee is not payable simply because the Client enrolls with the Company. Installments begin only after the Client obtains Employment through the Company's assistance, introduction, application support, Interview, Trial, or related Services.
Once the Client has obtained Employment, the eight (8) month payment period is compulsory, and the Client is responsible for paying all eight (8) installments in full and on time.
The installment start date and payment schedule will be confirmed to the Client in writing before the first installment becomes due.
Section 10
Payment Method
Payments must be made using the payment method or methods communicated by the Company.
The Client is responsible for ensuring that sufficient funds are available when an agreed payment becomes due.
Section 11
Failed or Late Installment Payments
Where an installment payment is late or unsuccessful, the Company may contact the Client to request payment or resolve the payment issue.
Continued failure to make required payments may result in the suspension of Services, including the continuation of support during the Support Period, or other reasonable action permitted by applicable law and these Terms.
Section 12
Employment Obtained Through Company Assistance
Where the Client obtains Employment following the Company's assistance, introduction, application support, Interview or Trial arrangement, or other related Services, the Installment Plan in Section 9 becomes applicable.
The Client must notify the Company promptly when Employment has been obtained where that Employment resulted from or is connected with the Company's Services.
Employment is provided by the relevant employer. The Company does not become the Client's employer merely because it has provided employment support or facilitated an introduction.
Section 13
No Guarantee of Employment
The Company provides employment support and uses reasonable efforts to help Clients identify and progress toward suitable employment opportunities. However, the Company does not guarantee that a Client will receive an employment offer or obtain Employment.
Final hiring decisions are made by prospective employers. Employers may consider qualifications, experience, availability, interview performance, right-to-work status, employer requirements, competition from other applicants, and other recruitment considerations.
Section 14
Client Responsibilities
The Client agrees to:
- Provide accurate, complete, and up-to-date information.
- Provide documents reasonably required for the Services.
- Provide accurate information regarding studies, availability, qualifications, experience, and employment eligibility.
- Remain reasonably available for communication.
- Attend Interviews, Trials, and other agreed recruitment activities.
- Behave professionally and honestly when communicating with prospective employers.
- Notify the Company of relevant changes in circumstances.
- Ensure that any employment accepted is permitted by their university, visa, right-to-work conditions, and applicable law.
Section 15
Enrollment Fee Refunds
The Enrollment Fee (£100) may be refundable where the Company has been unable to provide or arrange an Interview or Trial opportunity within the applicable fourteen-day period, subject to the Client satisfying the requirements and conditions of these Terms.
Where an Interview or Trial has been provided or arranged for the Client within the fourteen-day period, the Enrollment Fee is non-refundable.
Refund requests should be made promptly and may be subject to verification of the relevant circumstances.
No installments are payable under the Installment Plan unless and until the Client obtains Employment as described in Section 9.
Any statutory refund or cancellation rights that apply to the Client remain unaffected.
Section 16
Circumstances Where Fee May Not Be Refunded
Subject to applicable law and any mandatory consumer rights, a refund may not be available where the Client has caused or materially contributed to the inability to provide the Services.
This may include circumstances where the Client:
- Provides inaccurate, incomplete, or misleading information.
- Fails to provide documents reasonably required for the Services.
- Fails to respond to reasonable communications.
- Is repeatedly unavailable for suitable opportunities.
- Fails to attend an agreed Interview or Trial without reasonable notice or explanation.
- Refuses suitable opportunities without reasonable grounds.
Nothing in this section excludes or limits any refund or cancellation right that cannot lawfully be excluded.
Section 17
Statutory Cancellation Rights
Where applicable, the Client may have statutory cancellation rights under UK consumer-protection law.
Any statutory rights applicable to the Client apply in addition to the contractual provisions contained in these Terms and are not intended to be excluded by these Terms.
Section 18
Right to Work and Immigration Matters
The Client is responsible for ensuring that they have the appropriate right to work in the United Kingdom and satisfy any applicable immigration, visa, university, and work-authorization requirements.
The Company does not guarantee visa approval, immigration permission, sponsorship, work permits, or any other immigration outcome.
The Company does not provide regulated immigration advice. The Client should obtain appropriate professional immigration advice where necessary.
Section 19
Employer Decisions
Prospective employers are responsible for their own recruitment decisions and processes, including whether to interview, assess, trial, employ, or reject a Client.
Employers may change vacancy details, job duties, working hours, remuneration, recruitment stages, requirements, or availability.
The Company cannot control or guarantee an employer's recruitment decision.
Section 20
Communication
The Company may communicate with the Client by email, telephone, messaging applications, or other reasonable communication methods.
The Client is responsible for ensuring that the Company has accurate and current contact information.
The Client should respond to reasonable communications within a reasonable period where a response is required to progress the Services.
Section 21
Personal Information and Data Protection
The Company may collect and process personal information reasonably necessary to provide the Services and communicate with the Client.
This may include information relating to the Client's education, employment history, CV, availability, contact details, employment applications, and relevant right-to-work information where required.
Personal information will be handled in accordance with applicable UK data-protection law and the Company's Privacy Policy.
Where information needs to be shared with a prospective employer as part of an employment opportunity, the Company will handle that information in accordance with applicable data-protection requirements and the relevant arrangements with the Client.
Section 22
Confidentiality
The Company and Client will take reasonable steps to protect confidential information received in connection with the Services.
This does not prevent disclosure where required by law or reasonably necessary to provide the Services, including where information needs to be provided to a prospective employer as part of an employment opportunity.
Section 23
Company's Responsibility and Limitation of Liability
The Company will provide the Services with reasonable care and skill.
The Company is not responsible for matters outside its reasonable control, including employer decisions, changes to vacancies, employer recruitment processes, Client conduct, immigration decisions, university restrictions, or failures caused by third parties.
The Company does not guarantee the availability, duration, remuneration, working hours, continuation, or outcome of any employment opportunity provided by a third-party employer.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.
Section 24
No Exclusion of Mandatory Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or limit any mandatory consumer rights or protections that cannot lawfully be excluded or limited.
Section 25
Termination by the Client
The Client may request termination of the Services by contacting the Company using the Company's published contact details.
Termination does not automatically cancel payment obligations that have already become due, including the Client's obligation under Section 9 where Employment has already been obtained, subject to applicable law and any statutory cancellation or refund rights.
Section 26
Termination or Suspension by the Company
The Company may suspend or terminate Services where the Client materially breaches these Terms, provides misleading information, engages in inappropriate conduct, fails to make required payments, or where continuing the Services would be unlawful or impractical.
Where reasonably appropriate, the Company may communicate the reason for suspension or termination to the Client.
Section 27
Complaints Procedure
Clients wishing to raise a complaint should contact the Company using the published contact details.
Complaints should provide sufficient information for the Company to understand the issue and investigate the matter.
The Company will review complaints reasonably and aim to respond within a reasonable period.
Section 28
Changes to These Terms
The Company may update these Terms where reasonably necessary to reflect changes in the Services, applicable law, regulation, or business operations.
The applicable version of the Terms will be made available to Clients.
Section 29
Third-Party Services
The Company may use or interact with third-party platforms, employers, recruitment systems, payment providers, communication providers, document services, or other third-party service providers when providing the Services.
Third-party services may be subject to their own terms, policies, and conditions.
The Company is not responsible for the independent acts or omissions of third parties, except where responsibility cannot lawfully be excluded.
Section 30
Force Majeure
The Company will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, government action, technical failures, widespread service disruption, industrial action, public emergencies, or other events that materially prevent or delay the provision of Services.
Section 31
Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
Subject to any mandatory applicable law, the courts of England and Wales will have jurisdiction over disputes arising from or relating to these Terms.
Section 32
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be treated as modified or removed to the extent necessary, and the remaining provisions will continue to apply.
Section 33
Entire Agreement
These Terms, together with the Company's Privacy Policy and any other documents expressly incorporated into them, constitute the agreement between the Company and the Client regarding the Services.
Section 34
Client Acceptance
By enrolling with the Company and paying the applicable Enrollment Fee, the Client confirms that they have read, understood, and accepted these Terms & Conditions, including the fees and payment arrangement set out in them.
The Client should read these Terms carefully before enrolling and should contact the Company if they require clarification about the Services or payment arrangements.
Section 35
Company Information
- Company name
- A M R Pathways Limited
- Company number
- 17485284
- Registered office
- Office 21446, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
- info@amrpathways.com